“Forgiveness is both an event and a process. Making the four promises of forgiveness (found earlier in the book) is an event that knocks down a wall that stands between you and the person who has wronged you. Then a process begins. After you demolish an obstruction, you usually have to clear away debris and do repair work. The Bible calls this ‘reconciliation,’ a process involving a change of attitude that leads to a change in the relationship.”
“From Genesis 3 to Revelation 21, the Bible is a book abounding with conflict – man against God, God against man, man against man. But the Bible is more. The Bible is God’s special revelation of his Reconciler. It is the good news of God’s promise of a Mediator – the coming Prince of Peace. The story of redemption is a story of reconciliation, and that reconciliation is all about assisted peacemaking. Redemption calls for divine action; we cannot save or reconcile ourselves. Reconciliation demands another. Reconciliation requires the Messiah as Mediator.
-Alfred Poirier, The Peace Making Pastor: A Biblical Guide to Resolving Church Conflict (Grand Rapids: Baker Book, 2006), 185.